How can I use the coverage maps? Depending on your business, this can change. The coverage maps should serve as a reference point, not an absolute value. An example of this is if you have a coverage map that you had generated with the reachability set to the maximum setting and a customer was located across the street from where coverage ends, you may wish to send an installer out to check for service. But if another customer was 1/2 mile from the nearest covered area, then you may not even say you service that area. This ends up being a business decision that you will have to make based on the maps created.
Another example of using your coverage maps would be if your installers are not busy, you would regenerate your maps with a very non-conservative setting (the reachability at its lowest setting). This would show more coverage area than other settings and your installers could go out and do more possible installations that may be marginal normally. If your installers are very busy and you are a week or more out on installation times, then you may set this to be very conservative to ensure that your installers get only the installations that have the highest margin for success, thus maximizing the use of their time.
What Frequencies can I create coverage maps for? Currently you can create coverage maps in 900 MHz, 2.4 GHz, 3.65 GHz, Upper TVWS (470-698) and the Upper and Lower 5 GHz bands.
Can I render maps based on TV Whitespace Frequencies? Yes. Currently we support the Upper TVWS band, currently 470-698. We support these frequencies currently and are working to bring you the lower bands as they become more prevalent.
Do I have to download any data or install any applications? No. All data is updated and stored on our servers. This application is completely web based.
How long does it take to generate a coverage map? Most maps will take under 2-5 minutes; however, smaller and low resolution maps can take less than 1 minute!
Why is generating a map take so long and why is it faster on this system? Most maps start at around 14.4 Million calculations, on-top of extracting from over 1/2 of a Terabyte of data. Our system uses the latest algorithms, the most efficient calculation system, and the latest in Intel Multi-Processor systems. The PC system would take between 45-70 minutes per coverage map, where we take just a few minutes.
How accurate is the coverage maps? Providing that all of the data that you put in is accurate, the coverage areas are typically 95%+ accurate. Remember, that changes over time, new buildings, trees, and other factors change over time. We try to have the best data possible at all times as well. We also give you a few ways to increase the reliability of your coverage maps as well. A field called reachability is included in the coverage map generation process. This field, allows you to select how conservative you wish your map to be. The more conservatives setting, the less coverage area will show.
How do I get another antenna file added? E-mail us at email@example.com with your .ant file.
How long are the coverage's stored? Until you delete the coverage area or if your account is closed.
My maps don't show me accurate coverage information, what's wrong? Our system can only generate on map data that is put in by you. If your information is not accurate, then you will need to update your map and regenerate the map. 99% of the time, this is a field or other setting that was put in incorrectly. Please feel free to e-mail firstname.lastname@example.org or use our contact us link if you need assistance.